Click or scroll to zoom
Tap or pinch to zoom
Microsoft Surfae Laptop Studio (Extended Hardware Service) - 4 Year Warranty Upgrade
by Microsoft
SKU VP4-00194
Microsoft Protection Plans go beyond your Surface warranty
Maximise your Surface investments by protecting your devices with extended coverage and services that help you with every stage of support you might need for your Surface devices, from deployment to replacement.
Protect
- Mechanical breakdown – Cover your devices against unintentional mechanical failure.2
- Accidental Damage – Cover your device against damage caused by accidents, including cracked screens, spills and power surges.
Secure
- Drive Retention – Retain the SSD from your device during a service event, empowering you with more control over your security. You will receive an exchange device which includes a new SSD, and there will be no fee when you return the damaged device without its original SSD.
Respond
- Advanced Exchange – A replacement device will be shipped to your premises before you return the defective device.
- Next Business Day Replacement – A replacement device will be delivered to your company by the next business day.
| Microsoft Extended Hardware Service | Microsoft Extended Hardware Service Plus | Microsoft Extended Hardware Service Plus with Onsite | Microsoft Complete for Business | Microsoft Complete for Business Plus |
|---|---|---|---|---|
| Sold Separately | Sold Separately | Sold Separately | Sold Separately | Sold Separately |
| Duration: Up to 3 or 4 years | Duration: Up to 3 or 4 years | Duration: Up to 3 or 4 years | Duration: Up to 2, 3, or 4 years | Duration: Up to 2, 3, or 4 years |
| Available within 45 days of Surface device purchase | Available within 45 days of Surface device purchase | Available within 45 days of Surface device purchase | Available within 45 days of Surface device purchase | Available within 45 days of Surface device purchase |
| Prepaid return shipment | Prepaid return shipment | Prepaid return shipment | Prepaid return shipment | Prepaid return shipment |
| Includes: | Includes: | Includes: | Includes: | Includes: |
